We respect your privacy. This policy explains how Heartfelt Agency collects, uses, and protects your information when you use our website and services.
Last updated: February 2025
Heartfelt.work ("we," "our," or "us") operates as a content writing agency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://heartfelt.work or engage our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect personal information that you voluntarily provide to us when you:
The personal information we collect may include:
When you visit our website, we may automatically collect certain information about your device, including:
For our content writing services, we may collect:
We use the information we collect to:
We may share your information with third-party service providers who perform services on our behalf, including payment processors (e.g., Razorpay, Stripe, PayPal), email service providers, cloud hosting, and analytics (e.g., Google Analytics). These providers are contractually obligated to protect your information.
As a content writing agency, we may share relevant project information with our network of freelance writers and editors who work on your content. All collaborators are bound by confidentiality agreements.
We may transfer your data during mergers or acquisitions, or disclose it if required by law or in response to valid requests by public authorities in India or other jurisdictions.
We retain personal information as long as necessary to fulfill the purposes outlined here. Project-related information is typically retained for a minimum of three years for business continuity.
We implement technical measures including SSL encryption, password-protected systems, and limited access protocols. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have the right to access, correct, delete, or object to the processing of your data. You may also withdraw consent for marketing communications at any time.
We use essential, analytics, and marketing cookies. You can instruct your browser to refuse all cookies, though some portions of our website may not function correctly as a result.
We are based in India. Your information may be transferred to and processed in India or other countries where our service providers operate, which may have different data protection laws than your residence.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
This Privacy Policy is governed by and construed in accordance with the laws of India.
If you have any questions about this Privacy Policy, please contact us:
Heartfelt.work
Email: heartfeltai.connect@gmail.com
Website: https://heartfelt.work
Contact Form: Submit an Inquiry
For privacy-related inquiries, we will respond within 30 days of receiving your request.